No refunds from Apple App Store?

Is it actually impossible to get a refund for a broken App purchased at the Apple App Store? This had never come up for me yet. All Apps i had purchased worked fine, or at least in an acceptable manner. Until recently, when I purchased the Official Tour de France App for my iPad. I was able to start it up once or twice last week. But since the actual race has started I never even managed to start the App up. It keeps crashing.. Yet reporting the problem to Apple didn’t help to get a refund… Hmmm. The App keeps crashing. What other valid reason is needed to get a refund?

Official 2011 Tour de France application for iPad powered by ŠKODA

official TdF app

edit: oh lookee here, just today, one week into the race mind you, they released an update, and it seems to work so far.

still. this is a timed event, it lasts 3 weeks. for 1 week the service does not work. shouldn’t apple grant refunds in such a case?

About Jan Zuppinger

Jan Zuppinger has been writing this blog since 2002. He likes to grow vegetables. He likes to eat them too. He has opinions on everything, but sadly no one cares. Jan Zuppinger is not joking, just joking, he is joking, just joking, he's not joking. *click.